Team Vitality’s Brand & Revenue Diversification Department aims to offer a wider range of leisure activities to its audience. As part of the team, the Gaming Leisure Apprenitice provides dedicated operational and logistical support for all the events organised, whether physical (V. Hive, Stade de France or others) or online (Ligue Corpo, School, etc.), whether regular or one-off, whether long-term or made-to-measure products.

In compliance with the specifications defined for each event and in liaison with the diversification and marketing team, he/she will be responsible for :

Project management

• Organising events for customers in line with the packaged offer

• Planning all diversification-related events (online and offline)

• Reporting key indicators to management: selecting relevant KPIs for each event

• Communicating needs and expected results to internal teams (marketing, merchandising, etc.)

Coordination & operational logistics

• Monitoring and managing registrations, ensuring that operations run smoothly and that all stakeholders are present

• Event management for all School offers (online, physical, sport & esport)

• Management of service providers: contacting, briefing, negotiating and selecting appropriate service providers

• Helping to fit out V.Play areas when organising filming or making premises available internally or externally

Quality Customer success

• Maintaining a high standard of customer relations with a strong service / Customer Success approach

Budget management

• Drawing up a cost budget and obtaining the parties’ approval of it

• Budget creation; cost forecasts; annual sales forecasts

Innovation and events monitoring

• Competitive and technological intelligence with a view to offering events of excellent quality

• Benchmarking of value-added events

• Pro-active and autonomous

• Rigorous and organized

• Ability to listen and adaptability

• Professional English level

• Mastery of basic computer tools (Pack Office)

1. First interview with the reporting Manager

2. Second interview with the HR Manager