Ipsos

Project support for Mystery shopping

před 29 dny

  • Praha
  • Part-time

Ipsos

Project support for Mystery shopping

  • Praha
  • Part-time

What you are supposed to do

  • You will be in daily contact with the network of external collaborators - Mystery Shoppers, who carry out various mystery shopping activities (personal visits, calls, chats…)
  • You will be assigning them tasks (sometimes in remote locations) and keeping an eye on the running projects, including the schedules and deadlines
  • You will be answering shopper´s questions, not only related to the projects
  • You will be supporting the GSC UK team with the variety of the tasks
  • You will support the expansion of the Mystery Shoppers network within the country

Project support for Mystery shopping

Your skills

  • Candidate already based in the Czech Republic (Prague)
  • Excellent knowledge of English, both written and spoken (you will be in daily touch with people from the UK)
  • Experienced user of MS Office – mainly Excel
  • Personal commitment, drive, good interpersonal and communication skills
  • Enthusiasm for new experiences and responsibilities
  • Call center experience or customer support will be to your advantage

What you can gain

  • Flexible work in the range of 20 hours per week, it is necessary to work at least 3-4 hours every day from the office, after training we offer the possibility to occasionally work from home
  • Working in the biggest market research agency in Czech Republic, in dynamic and international environment
  • Possibility to be part of interesting project for both local and international clients
  • Active usage of foreign languages
  • Participation on big local and international projects for key market players (finance, telco, automotive sector…) and opportunity to help them in developing the best customer experience
  • Cooperation on developing new area of international business and moving local experience to global context
  • Modern offices in Prague city center (Slovanský dům)
  • The possibility of professional and personal development even for graduates

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