IT Strategy and Excellence Consultant

před 30 dny

  • Praha
  • Full-time

DHL Information Services

IT Strategy and Excellence Consultant

  • Praha
  • Full-time

What you are supposed to do

About Our Team

  • The Service Excellence team’s primary role is to address Strategy & Operations factors that impact IT “Run” performance including: strategic planning, performance management, process improvement as well as evaluation of IT costs, talent & resource planning, financial analysis, etc. We play an important role in IT Transformation consulting across the organization.
What Would You Do?
  • To start, the role of IT Strategy and Excellence Consultant will focus on “Performance Management”. Over time, the role’s scope will expand to include “Strategic Planning & Execution”. You would work with Heads of Dept. and their senior managers to help steer the organization towards being a value-driven IT organization. Performance Management
  • Develop a systematic approach to measuring performance of IT Run operations, processes and employees (e.g., define KPI logic & reporting requirements; implement within reporting systems; establish supporting processes, etc.)
  • Analyze operational performance and consult with internal teams to identify & drive improvement measures Strategic Planning and Execution
  • Strategic planning activities including market research, define & evaluate business strategies, conduct financial analyses, etc.
  • Facilitate the definition & execution of each department’s strategic roadmap & Annual Plan
  • Act in a Consultant and/or Project Management capacity for select strategic initiatives, helping departments with delivery, KPIs and structuring topics to facilitate executive decision-making

IT Strategy and Excellence Consultant

Your skills

    • Minimum Education Requirements: a Bachelor’s Degree in Business, Finance or Computer Engineering. An MBA is preferred
    • A minimum of 5 years post-graduate experience working as a Consultant, preferably for either one of the “Big 5” Accounting / Consulting firms, an IT Consultancy
    • A total of 8 – 10 years of work experience
    • Demonstrable ability to turn complex & ambiguous topics into clear & actionable content suited for an Executive audience
    • Strong analytical & interpersonal skills
    • An awareness & understanding of topics impacting IT operations (e.g., DevOps, Hybrid & Multi-Cloud, Big Data and/or Data Lake; Automation

What you can gain

  • Work within a highly-visible, empowered role that supports the highest management levels within DHL IT Services - Production Services. We are a global organization, with over 2800 associates across Europe, Asia and the Americas, supporting a user community of nearly 500,000 DP DHL colleagues. This is an exciting opportunity for someone with the ability to see the big picture, recognize patterns and propose & execute solutions. The scope of the work is multi-disciplined, global and offers an opportunity to generate significant operational impact and help shape our direction.

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