Employee breakdown
Product
9%
Tech & DevOps
57%
Customer success
14%
Business
14%
Management
7%
Opencell
Overview
The company is structured around 5 divisions:
- The Product team (5 people) specifies and oversees the implementation of product developments.
- The Tech and DevOps team (33 people) manages the development and testing of versions as well as SaaS operations.
- The Customer Success team (8 people) builds demos for our prospects and advises and trains our clients and partners in the implementation and operation of the solution.
- The Business team (8 people) markets the solution through outbound and inbound channels and manages relationships with our partners.
- The Management team (4 people) leads the company and manages all support functions: finance, HR, and legal.
En chiffres
4 years
Average seniority of our team
The Product team
The Product team (5 people) specifies and oversees the implementation of product developments. Each Product Owner is responsible for a domain and leads a development team in an agile manner. At the end of each sprint, they must demonstrate the new features and update the product documentation.
“The qualities we seek in a Product Owner include intellectual curiosity, a solid technical foundation, an ability to abstract, strong listening skills, and the ability to engage in dialogue with our user community.”
Stéphane Chambrin, VP of Product
The Tech and DevOps team
The Tech and DevOps team (33 people) manages the development and testing of versions as well as SaaS operations. The teams are primarily based in Morocco and are organized into the following divisions: an architecture division, a back-end development division (Java), a front-end development division (React JS), a QA division (Selenium for front-end and Postman for APIs), and a DevOps division (Kubernetes, Docker, etc.).
The technical teams work 100% remotely.
“We are primarily looking for experienced developers proficient in our open-source stack. They should enjoy challenges and be able to quickly ramp up their skills on our solution.”
Jean-Bertrand Rouquette, VP of Engineering
The Customer Success team
The Customer Success team (8 people) is the true voice of the customer at Opencell. It collaborates with the business teams in pre-sales processes and responses to RFIs and RFPs, and advises and trains our clients and partners in the implementation and operation of the solution. The team plays a critical role in updating and conducting our Opencell Academy training, which provides both functional and technical certification training on the Opencell solution.
“The members of the consulting team are typically senior consultants who have gained experience at an integrator or another software vendor. They must have a commercial mindset and a desire to persuade.”
Raynald Bardin, Chief Customer Officer
The Business team
The Business team (8 people) is responsible for commercializing the solution both in France and internationally.
Deal generation involves direct outbound hunting led by our account executives, an inbound channel managed by our marketing & communication teams, and channel management aimed at creating a flow of common opportunities with our strategic partners.
Each salesperson has a complete toolkit (HubSpot, Apollo, Sales Navigator...). As soon as an opportunity is identified and qualified, they are supported in closing by a dedicated pre-sales expert who is an expert on the solution.
“Joining Opencell is a fantastic opportunity for a young salesperson with initial experience in software solutions. They will have the chance to learn about complex sales processes and manage their projects from start to finish, from lead detection to contract closing.”
Marin Guérault, Account Executive
The Management team
The Management team oversees and manages all support functions of the company (finance, controlling, accounting, HR, and legal).
It produces reporting and KPIs used for the daily management of the company and works closely with other departments for commercial monitoring (updating HubSpot CRM, invoice tracking, etc.) and time tracking for project management.
“My role is very versatile, combining highly operational aspects (accounting, HR follow-up, etc.) with more strategic subjects (strategic plan, budget, forecast, preparation of boards). Joining our team is a great opportunity for a young graduate to gain an overview of the business and management of a software publisher.”
Xu Wu, Financial Auditor